Customer Service Automation
We deploy a custom-trained Kobbot AI chatbot on your website and connect it to your email inbox. FAQ questions are answered automatically. Complex issues are triaged and routed to the right person. Your team handles only what requires a human.
What this capability brings into the business
What sits outside this scope
Capabilities that can be added when the system needs them
| Add-On | Price | Description |
|---|---|---|
| Additional 1,000 conversations/month | $97/mo | Scale conversation volume as your customer base grows. |
| Multilingual support (Spanish + French) | $197/mo | AI responds in the language the customer writes in. |
Where this capability creates the most leverage
Expected timeline
Timeline starts from signed agreement and completed intake form.
How the work moves
We pull your FAQ page, support docs, policy pages, and past ticket history to train Kobbot on your business.
We map which topics auto-resolve versus escalate, and to which team member or queue each escalation routes.
Kobbot is embedded on your site via a lightweight script. We style it to match your brand colors and set the conversation opener.
Your support inbox is connected. Incoming emails are classified, auto-responded when appropriate, or ticketed for human review.
Monthly review of conversations Kobbot could not resolve. We add those topics to the knowledge base and retrain the model.
Questions, answered
Customer Service Automation
Handle 80% of support tickets without a human — instantly.