Customer Service Automation
We deploy a custom-trained Kobbot AI chatbot on your website and connect it to your email inbox. FAQ questions are answered automatically. Complex issues are triaged and routed to the right person. Your team handles only what requires a human.
Service starting point
Final scope depends on volume, complexity, integrations, timing, and support.
Start Your Assessment →What You Get
What's NOT Included
Add-Ons
| Add-On | Scope | Description |
|---|---|---|
| Additional 1,000 conversations/month | After assessment | Scale conversation volume as your customer base grows. |
| Multilingual support (Spanish + French) | After assessment | AI responds in the language the customer writes in. |
Best For
Turnaround Time
Timeline starts from signed agreement and completed intake form.
The Process
We pull your FAQ page, support docs, policy pages, and past ticket history to train Kobbot on your business.
We map which topics auto-resolve versus escalate, and to which team member or queue each escalation routes.
Kobbot is embedded on your site via a lightweight script. We style it to match your brand colors and set the conversation opener.
Your support inbox is connected. Incoming emails are classified, auto-responded when appropriate, or ticketed for human review.
Monthly review of conversations Kobbot could not resolve. We add those topics to the knowledge base and retrain the model.
FAQ
Customer Service Automation
Start with the growth assessment. We will diagnose the priority, decide whether this capability belongs in the plan, and scope the smallest engagement that can solve it.
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